I would say that agility is a core requirement. The speed with which we embrace change has to be quick. Today technology changes at a rapid pace. So the ability to stay on top of the market, absorb what is new, internalise it and understand what the implications are for our customers is very important.
It is the largest provider of information technology in Asia and second largest business process outsourcing services provider in India. TCS has offices in over 47 countries with more than branches across the globe, with over 65 offices outside India. TCS employs more than 18, consultants and serves hundreds of clients, providing information technology and business consulting services to organizations in government, business and industry around the world.
It is a subsidiary of textiles and manufacturing conglomerate Tata Group.
D TaTa was the first chairman, followed by Pankaj Roy. During its initial years it tried building strong links with academia underlined the intellectual underpinnings of the consulting business. Professionalism was promoted through participation in the activities of professional societies, peer recognition and in-house training.
Over the past decade, TCS has grown dramatically, doubling its revenues every two years, and is on the verge of becoming a billion-dollar company.
The first client-dedicated offshore development center was set up for Compaq then Tandem in In the early s, the Indian IT outsourcing industry grew tremendously due to the Y2K bug and the launch of a unified European currency, Euro.
TCS pioneered the factory model for Y2K conversion and developed software tools which automated the conversion process and enabled third-party developers and clients to make use of it.
Inthe company went through an internal restructuring exercise that executives claim would bring about agility to the organization. Inthe company entered the Small and medium enterprises SME market with cloud- based offerings.
To add to this OD brought about a drastic change on the cultural perspective. In the yearsdespite the fact that TCS had emerged as the largest Indian software company it still suffered on its operational side.
They followed a reactive approach and hence lacked a proactive approach. Bythe need to align with the market, customer and business requirements was felt at an organizational level and hence a OD intervention was sought. Hence factors like resource allocation, team-work, learning opportunities for individuals and teams, factors that would increase productivity need to be paid emphasis.
The Balanced Scorecard approach was proposed which talked about: On the basis of these the rewards and incentives were designed. The AEP has mainly talked about quality, service, cost and cycle time by benchmarking: In response to this Darpan, was initiated objective to Reflect and Improve.
A Questionnaire was prepared to collect the preliminary data which included capturing associate feedback across 5 categories: To succeed, an enterprise needs to develop an ability to sense these changes, and thus respond to them quickly and smartly.
TCS' Business Intelligence and Performance Management solution helps enterprises in fulfilling the aspirations of being agile, adaptable and efficient. Adopting this approach allows them to focus on their core competencies and respond with agility to the ever-changing market and business needs.
At TCS BPO, a strong understanding of industry-specific BPO services and cross-industry solutions is provided with new business processes and innovative models that seamlessly align with the business requirements.
The solutions allow for enhanced marketing velocity, an overall increase in Return on Marketing Investment RoMI and enable you to tap the evolving digital channels such as mobile and social media marketing.
Our solutions include consulting services, business solution frameworks and cloud-based platforms, all of which are backed by strong domain and delivery expertise in areas including enterprise marketing management, interactive marketing and marketing analytics.
Learn more about the following areas: The Company plans to further strengthen and consolidate its position in the global IT industry as an integrated full services player with a global footprint interms of innovation, operations and service delivery. Starting from the reception to the work stations has a modern look."As we scale up over , employees, TCS needs a structure that allows us to build a nimble organisation to capture new growth opportunities," TCS CEO and managing director S Ramadorai said.
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What is an organisational structure? It shows how RESPONSIBILITIES in a business are DIVIDED up amongst different departments and people.
It shows people INSIDE and OUTSIDE of the business the different job roles for all employees. It shows who is RESPONSIBLE for whom. Aug 26, · Tata Consultancy Services (TCS) said it expects to know the final number in eight to 10 weeks when a new organisational structure, agreed to after negotiations with staff representatives, is.
About Tata Consultancy Services (TCS) Tata Consultancy Services is an IT services, business solutions and outsourcing organization that delivers real results to global businesses, ensuring a level of certainty no other firm can match. Wiki organizational chart of business information for Tata Consultancy Services by Cogmap, the wikipedia of organization charts.
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