There is a lot of preamble.
Whatever the outcome, any patient experience is a fundamental component of how healthcare professionals should think about the quality of services delivered to, and received by, the patient. Therefore, the ongoing review of a child's patient experience, within the overall healthcare environment, is vital and deserves continuous attention and improvement.
That said, an increasing body of research evidence illustrates how delivering a positive patient experience in child healthcare can improve medical outcomes. For example, reducing stress and anxiety strengthens the immune system, which in turn impacts infection and recovery rates. Additionally, compliance with treatment programs and long term outcomes can be enhanced through effective communication and inspiring trust and confidence, especially in children.
To this end, involving children and young people, in all decisions that affect them, is key.
Especially given the importance of finding kid-friendly ways to ensure that children and young people feel heard, acknowledged and respected. Other considerations, for a positive child-patient experience, should also address the "living" environment of a hospital's surroundings: For example, paying attention to seating options, privacy and technology can all generate a more positive and productive child-patient experience.
In light of the above, the objective of this panel is to examine and discuss practical solutions creating a positive patient experience for children and young people. More than just an endpoint of care, it should be the start of improving the overall patient experience of a child.
Understandably, by embedding this requisite into the entire culture of an organization, no matter where children interact within the healthcare system, it could ultimately become a big "ask" in the current economic environment.
However, if successful, the outcomes deliver a far better personal, patient experience, thereby providing a far better medical result and financial return, for both the child and the healthcare provider. Known for expert care and highly advanced medical technologies, Cook Children's Medical Center serves patients from all over the world.
While our extraordinary doctors, nurses and amazing technology deliver groundbreaking treatments, we never forget that it all comes down to the one child that matters most:Why study this course? Created with leading industrialists and taught in the heart of the City, this course will equip you with the key business skills, contacts and abilities you need to fulfil your potential within multinational organisations.
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